Privacy Policy
Last Updated: February 20, 2025
1. Introduction
Our Poly ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains
how we collect, use, disclose, and safeguard your information when you use our mobile application and
services (the "Service"). We understand that privacy is particularly important in the context of relationships
and dating.
Please read this privacy policy carefully. By using Our Poly, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, date of birth, gender identity, and relationship preferences
- Profile Information: Photos, bio, relationship status, and partner connections
- Communication Data: Messages, comments, and feedback within the app
- Event Information: Data related to events you create or participate in
- Partner Links: Information about connected partner profiles and relationship structures
- Verification Information: Data required to verify your identity
- Payment Information: When you make purchases through our Service
2.2 Automatically Collected Information
- Device Information: Device type, operating system, unique device identifiers
- Usage Data: App features used, interaction patterns, time spent on app
- Location Data: Geographic location (with explicit permission) for local matching
- Log Data: IP addresses, browser type, pages visited, access times, and referral URLs
- Connection Information: Network status and preferences
- App Performance Data: Crash reports and system activity
3. How We Use Your Information
3.1 Core Services
- Matching you with potential connections
- Facilitating communication between users
- Managing partner linking and relationship visibility
- Organizing and promoting local events
- Verifying user identities and maintaining community standards
3.2 Improvement and Security
- Enhancing app features and user experience
- Detecting and preventing fraud
- Analyzing usage patterns to improve services
- Maintaining platform security
4. Data Storage and Security
4.1 Storage Duration
- Account information is retained while your account is active
- Messages and communication data are stored for 12 months
- Deleted accounts are fully removed after 30 days
4.2 Security Measures
- End-to-end encryption for messages
- Secure data transmission using SSL/TLS
- Regular security audits and penetration testing
- Limited employee access to personal data
5. Your Privacy Rights and Controls
5.1 User Controls
- Access and download your personal data
- Edit or delete your profile information
- Control your visibility settings
- Opt-out of data collection features
- Request account deletion
- Manage partner linking permissions
5.2 Privacy Mode Features
- Hide profile from search results
- Control who can see your partner connections
- Limit profile visibility to selected users
- Manage event attendance visibility
6. Data Sharing and Disclosure
6.1 Information We Share
- Partner profiles (with explicit consent)
- Service providers who assist our operations
- Legal authorities when required by law
6.2 Information We Never Share
- Your personal information for sale
- Private messages without consent
- Relationship status without permission
- Data for unauthorized purposes
7. Third-Party Services
We may use third-party services that collect data through our app:
- Analytics providers
- Payment processors
- Identity verification services
- Cloud storage providers
Each third-party service has its own privacy policy and data handling practices.
8. Children"e;s Privacy
Our Poly is only for users 18 years or older. We do not knowingly collect information from anyone under 18. If we discover we have collected information from a person under 18, we will delete that information immediately.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any changes by:
- Posting the new Privacy Policy on this page
- Sending you an email notification
- Displaying an in-app notification
11. Location Services
Location services are optional but enhance your experience by:
- Finding local matches
- Discovering nearby events
- Connecting with your local community
You can enable or disable location services at any time through your device settings.
12. Data Protection Rights
Depending on your jurisdiction, you may have rights under data protection laws including:
- Right to access
- Right to rectification
- Right to erasure
- Right to restrict processing
- Right to data portability
- Right to object
13. Contact Information
Privacy Concerns:
Email: privacy@ourpoly.com
Address: 1178 Broadway 3rd Floor #1589 New York, NY 10001
Data Protection Officer:
Email: dpo@ourpoly.com
14. Your Consent
By using Our Poly, you consent to our Privacy Policy and agree to its terms. You can withdraw consent at any time by deleting your account.
15. Cookie Policy
15.1 Essential Cookies
- Authentication and security
- Service functionality
- User preferences
- Session management
15.2 Analytics Cookies
- Usage patterns
- Performance monitoring
- Feature optimization
- Error tracking
15.3 Cookie Controls
- Browser settings
- Opt-out options
- Cookie lifecycle
- Third-party cookies